Returns & Exchanges
We want you to be completely satisfied with your Jack Murphy purchase; if you are not, you can return any unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back and choose your preferred resolution.
Package Your Items
Carefully pack the items in their original condition with all tags attached, ensuring the completed return form is included inside the parcel.
Ship to Jack Murphy
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing